Terms & Conditions

TERMS & CONDITIONS

VissoraX

These Terms & Conditions (“Terms”) govern your access to and use of the VissoraX website, web application, and related services (collectively, the “Services”). By creating an account, connecting any data source, or otherwise using the Services, you agree to these Terms. If you do not agree, do not use the Services.

These Terms incorporate by reference our Privacy Policy and Refund Policy. Use of the VissoraX software is also governed by our End User License Agreement (“EULA”), which is a separate standalone agreement.

1) WHO WE ARE

The Services are provided by Sterlas Van d/b/a VissoraX (“VissoraX,” “we,” “us,” “our”).

Address: 7901 4th St N # 25649, St. Petersburg, Florida 33702, United States

Support: support@vissorax.com

Legal: legal@vissorax.com

2) ELIGIBILITY; AUTHORITY

You must be 18 years or older and able to form a legally binding contract to use the Services.

If you use the Services on behalf of a business or other entity, you represent you have authority to bind that entity and that entity is responsible for all actions taken under the account.

3) ACCOUNT SECURITY

You are responsible for maintaining the confidentiality of credentials and for all activity under your account. You must notify us promptly of any suspected unauthorized use or security incident.

4) WHAT VISSORAX DOES

VissoraX develops data integration and analytics solutions that enable individuals and organizations to combine and analyze data from multiple sources, delivering strategic insight that supports better decision-making, operational efficiency, and scalable growth.

5) THIRD-PARTY SERVICES; QUICKBOOKS ONLINE (QBO) INTEGRATION

A) Third-party services generally

If you connect a third-party service (including accounting, banking, payments, payroll, or other tools), you authorize us to access and process data from that service as allowed by your authorization and the third party’s terms. Third-party services are not controlled by VissoraX, and we are not responsible for third-party outages, changes, inaccuracies, or discontinuation.

B) QuickBooks Online (read-only) and webhooks

If you connect QuickBooks Online, our integration is read-only and may use webhooks and other mechanisms to keep your data in sync.

C) Data use disclosures and consent (required)

We will clearly describe the purposes for using your connected data and obtain your agreement before using that data for those purposes, including through (i) the authorization/consent flow used to connect a service (such as OAuth) and (ii) an in-app confirmation/checkbox where applicable.

D) No cross-customer sharing

We do not share one customer’s QuickBooks-derived data with another customer. We may use aggregated and anonymized data for product improvement (see Section 6), but never in a way that reveals or transfers another customer’s underlying connected accounting data.

E) Stop access on revoke

If you revoke or disconnect access to a third-party data source (including QuickBooks), we will stop accessing and syncing new data from that source promptly. Previously synced data may remain in your VissoraX account so you can continue using your historical records, unless you request deletion (see Section 14).

6) YOUR DATA; LICENSE TO PROCESS; AGGREGATION

A) Definitions

“User Content” means any information you submit, upload, or configure in the Services (including documents).

“Connected Data” means data retrieved from third-party services you authorize us to access.

B) Ownership and permission

You retain ownership of your User Content and Connected Data. You grant VissoraX a limited license to host, process, transmit, and display your data solely to provide and operate the Services, improve reliability and security, prevent fraud/abuse, and comply with law.

C) Aggregated/anonymized improvement use

We may generate aggregated and anonymized information from usage and operational data to improve and secure the Services. This does not include sharing your underlying QuickBooks-derived data with other customers.

7) COLLABORATION (INCLUDING CPAs)

You may invite collaborators (e.g., operator/finance leads, accountants/CPAs). Collaborators can access data according to the permissions you set. You are responsible for selecting permissions and ensuring you have the right to share information with them.

8) AI FEATURES (“JARVIS”) — IMPORTANT

The Services may include AI-assisted features (“Jarvis”). Jarvis is intended to explain, summarize, and assist with workflows using information available in the Services. Jarvis outputs may be incorrect or incomplete.

• Jarvis is not legal, tax, accounting, financial, or investment advice.

• You are responsible for reviewing and validating outputs before acting.

• You remain responsible for decisions, filings, classifications, and compliance.

9) ACCEPTABLE USE (STRICT)

You may not (and may not allow others to):

• Reverse engineer, decompile, disassemble, or otherwise attempt to derive source code, underlying systems, models, prompts, or algorithms;

• Scrape, crawl, harvest, or use bots/automation to extract data, content, or functionality from the Services;

• Copy, mirror, reproduce, republish, sell, resell, rent, lease, sublicense, or otherwise commercialize the Services or access to the Services;

• Use the Services to build or improve a competing product, conduct competitive benchmarking without our written permission, or train machine learning/AI models on outputs, data, or content from the Services;

• Circumvent access controls, security features, rate limits, or authentication mechanisms;

• Introduce malware, exploit vulnerabilities, or attempt unauthorized access to any account, system, or network;

• Upload unlawful, infringing, or privacy-violating content;

• Misrepresent identity or authorization to access data sources.

We may suspend or terminate access if we reasonably believe your use violates these Terms or poses risk to customers, third parties, or the Services.

10) SECURITY; LOGGING; COOKIES; COMPLIANCE

A) Security commitments (high-level)

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect data. We enforce HTTPS and modern TLS and set security attributes on session cookies (Secure, HttpOnly).

B) QuickBooks data handling

We do not log user credentials or QuickBooks data. We do not share a customer’s QuickBooks-derived data with other customers or unrelated third parties.

C) Error logs (without sensitive payloads)

To support reliability and troubleshooting (including with platform partners), we may log operational error information and identifiers needed to diagnose issues (e.g., timestamps, request/response status codes, error messages, correlation IDs), while avoiding logging QuickBooks data payloads or credentials.

D) Cookies and marketing/analytics

We may use cookies, pixels, SDKs, and similar technologies for authentication, security, preferences, analytics, and marketing/advertising measurement. Where required by law, we present a cookie consent banner/controls and honor applicable opt-out requirements and privacy rights.

E) Compliance with law

You and we must comply with applicable laws and regulations, including privacy and data protection laws where applicable.

11) AVAILABILITY; OUTAGES; SUPPORT

We target high availability and operational continuity, including a target of 99.95% availability. If outages or issues occur, we will notify and provide servicing support to end users via in-app notices and email, and via a status page when available.

Support contact: support@vissorax.com

12) BILLING; PLANS; PAY-AS-YOU-GO; VISSORAX POINTS

A) Sign up free

Account creation may be free and may not require a payment method. Charges occur only when you choose to use paid plans/resources.

B) Points currency

VissoraX uses “VissoraX Points” (“Points”) as an internal currency to measure and charge for usage and paid resources.

• Points may be purchased or included with a plan.

• Points are non-transferable and have no cash value outside the Services.

• Points do not expire on the platform unless stated otherwise at purchase.

• If you cancel a plan, any remaining Points stay on your account and can be used later.

• Pricing is based on Points and usage, not feature restrictions.

C) Payments and taxes

You agree to pay applicable fees and taxes associated with your purchases/usage.

D) Billing errors

If you believe you were charged in error or without authorization, contact support@vissorax.com within 30 days of the charge.

13) REFUNDS

Refunds and credits are governed by our Refund Policy. In general: used usage/Points are not refundable; unused Points and subscription charges may be considered case-by-case, including within 7 days for subscriptions.

14) TERMINATION; DATA DELETION

A) Termination

You may stop using the Services at any time. We may suspend or terminate access for violations, risk, or legal reasons.

B) Deletion requests

If you request deletion, we will delete your customer content and connected data, except we may retain minimal records as required for legal compliance, security, fraud prevention, and billing dispute purposes.

15) INTUIT / QUICKBOOKS NOTICE (NO ENDORSEMENT)

VissoraX is a third-party application and is not endorsed, sponsored, or otherwise affiliated with Intuit Inc. “Intuit,” “QuickBooks,” “QuickBooks Online,” and related marks are trademarks of Intuit Inc. All other trademarks are the property of their respective owners.

16) DISCLAIMERS

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not guarantee that the Services or any outputs (including AI outputs) will be error-free or fully accurate.

17) LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL.

• OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO VISSORAX IN THE 6 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR $100 IF YOU HAVE NOT PAID ANY AMOUNTS (WHICHEVER IS GREATER).

18) INDEMNIFICATION

You agree to indemnify and hold harmless VissoraX from claims arising out of your misuse of the Services, violation of these Terms, or violation of law or third-party rights.

19) ARBITRATION; WAIVER OF CLASS ACTION

PLEASE READ CAREFULLY — THIS AFFECTS YOUR RIGHTS.

A) Agreement to arbitrate

Except for disputes that qualify for small claims court or injunctive relief for misuse of intellectual property, you and VissoraX agree to resolve disputes arising out of or relating to these Terms or the Services through binding arbitration, rather than in court.

B) No class actions

You and VissoraX agree that disputes will be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding.

C) Arbitration rules and location

Arbitration will be administered by a reputable arbitration provider (e.g., AAA) under its applicable rules. The arbitration location will be Florida, unless the parties agree otherwise. The arbitrator may award the same damages and relief as a court.

D) Opt-out

You may opt out of arbitration by emailing legal@vissorax.com within 30 days of first accepting these Terms, stating your name, account email, and that you opt out of arbitration.

20) GOVERNING LAW

Except as required by arbitration rules, these Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws rules.

21) NOTICES; ELECTRONIC COMMUNICATIONS

You agree that we may provide notices to you electronically, including by email, in-product notifications, or posting notices in the Services. You are responsible for keeping your contact information current.

22) FORCE MAJEURE

We are not liable for any delay or failure to perform resulting from events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, government actions, power failures, or internet/service provider failures.

23) ASSIGNMENT

You may not assign these Terms or your account rights without our prior written consent. We may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets.

24) SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

25) ENTIRE AGREEMENT

These Terms, together with the Privacy Policy, Refund Policy, and EULA, constitute the entire agreement between you and VissoraX regarding the Services and supersede any prior agreements or understandings.

26) CHANGES TO THESE TERMS

We may update these Terms from time to time. If we make material changes, we will notify users (for example, by email, in-product notification, or a prominent notice on our website). If we fail to notify you properly, we’re sorry—contact legal@vissorax.com and we will address it promptly. Continued use after notice means you accept the updated Terms.

27) CONTACT

Support: support@vissorax.com

Legal: legal@vissorax.com

Address: 7901 4th St N # 25649, St. Petersburg, Florida 33702, United States