Privacy Policy

1. Information We Collect
VissoraX collects the following types of information:

  • Personal Information: Name, email address, phone number, and payment details provided during account creation or interaction with the Service.
  • Financial Data: Balance sheets, income statements, and other data uploaded or integrated (e.g., via QuickBooks, Excel) by you or your financial professionals.
  • Usage Data: IP address, browser type, device information, pages visited, and time spent, collected via cookies and analytics tools.
  • Communication Data: Content of emails or messages sent to legal@vissorax.com or through the Service.

2. How We Use Your Information
We use your information to:

  • Provide, maintain, and improve the Service (e.g., generating financial summaries, slide decks).
  • Process payments and manage your account.
  • Communicate with you about updates, support, or marketing (with your consent where required).
  • Ensure security and detect fraud or unauthorized access.
  • Comply with legal obligations, such as tax or data retention laws.

3. Legal Bases for Processing
We process your data based on:

  • Consent: Where you opt-in (e.g., marketing emails).
  • Contractual Necessity: To fulfill our agreement to provide the Service.
  • Legitimate Interests: To improve the Service, ensure security, or conduct analytics, balanced against your rights.
  • Legal Obligation: To comply with laws (e.g., retaining financial records).

4. Data Sharing and Disclosure

  • Third-Party Service Providers: We share data with trusted partners (e.g., Google, Zapier) to facilitate Service operations, under strict confidentiality and data processing agreements.
  • Legal Requirements: We may disclose data to comply with subpoenas, court orders, or other legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred to the successor entity.
  • No Sale: We do not sell your personal information to third parties.

5. Data Security
We implement industry-standard security measures, including encryption, access controls, and regular audits, to protect your data. However, no method is 100% secure, and we cannot guarantee absolute protection against all risks (e.g., data breaches).

6. Your Rights and Choices
Depending on your jurisdiction (e.g., GDPR in the EU, CCPA in California), you may have the following rights:

  • Access: Request a copy of your data.
  • Correction: Update inaccurate or incomplete data.
  • Deletion: Request erasure of your data (subject to legal retention periods).
  • Restriction: Limit how we process your data.
  • Portability: Receive your data in a structured format.
  • Objection: Object to processing based on legitimate interests or marketing.
    To exercise these rights, contact legal@vissorax.com. We will respond within 30 days or as required by law.

7. Data Retention
We retain your data for as long as necessary to provide the Service, fulfill legal obligations (e.g., 7 years for financial records), or support business purposes. Upon account deletion, data is retained for a 30-day grace period before permanent deletion, unless legally required otherwise.

8. International Data Transfers
Your data may be transferred to and processed in countries outside your residence, including the United States. We ensure appropriate safeguards (e.g., Standard Contractual Clauses) comply with applicable data protection laws.

9. Children’s Privacy
The Service is not intended for individuals under 18. We do not knowingly collect data from children. If we learn of such collection, we will delete it promptly.

10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website, with significant changes notified via email or in-app alerts. Continued use after updates constitutes acceptance.

11. Contact Us
For questions, to exercise your rights, or to file a complaint, please contact us at: legal@vissorax.com. If unresolved, you may have the right to lodge a complaint with a data protection authority in your jurisdiction.

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