Terms of Service - Organizations

TERMS OF SERVICE - ORGANIZATIONS

VissoraX

These Terms of Service for Organizations ("Organization Terms") govern access to and use of the VissoraX website, web application, software, integrations, and related services (collectively, the "Services") by a company, nonprofit, partnership, public body, or other entity ("Organization").

The person accepting these Organization Terms represents that they have authority to bind the Organization. By creating an account, connecting a data source, or otherwise using the Services, the Organization agrees to these Organization Terms. If the Organization does not agree, it must not use the Services.

These Organization Terms incorporate our Privacy Policy and Refund Policy. The license governing the VissoraX software is also stated in our End User License Agreement. The General Terms & Conditions remain available as the general service terms. These Organization Terms control where they state a rule specific to organizational use. The EULA controls only for software licensing and software-use restrictions.

1) WHO WE ARE

The Services are provided by Sterlas Van d/b/a VissoraX ("VissoraX," "we," "us," or "our").

Address: 7901 4th St N #25669, St. Petersburg, Florida 33702, United States

Support: support@vissorax.com

Legal: legal@vissorax.com

2) AUTHORITY AND ORGANIZATION ACCOUNT

The Organization must be able to form a legally binding contract. The person who creates or accepts the primary account represents that they have authority to bind the Organization.

The Organization is responsible for its administrators, Authorized Users, invited collaborators, account configuration, and activity conducted under its account.

"Account Owner" means the Organization that creates the primary account. "Authorized User" means an individual the Organization invites or authorizes to access the Services under its account and permissions.

3) ADMINISTRATORS, USERS, DEVICES, AND SECURITY

Only Authorized Users may access the Organization's account. Administrators may provision users, assign roles, connect sources, and manage permissions. The Organization must keep access current and remove permissions that are no longer appropriate.

Authorized Users may access the Services on devices they control and are authorized to use. To protect the account, VissoraX may detect unfamiliar access patterns, require additional verification, notify the Organization about suspicious activity, or temporarily restrict access if we reasonably believe the account may be compromised.

The Organization must protect credentials and notify support@vissorax.com promptly of suspected unauthorized access or another security incident.

4) SOFTWARE LICENSE

Subject to compliance with these Organization Terms and the EULA, VissoraX grants the Organization a limited, non-exclusive, non-transferable, revocable license for its Authorized Users to access and use the VissoraX software for the Organization's internal business purposes in accordance with applicable documentation.

VissoraX does not currently enforce formal seat limits. We may apply reasonable usage controls, security checks, and anti-abuse measures to protect accounts and the platform.

The software, source code, design, trademarks, and related intellectual property are owned by VissoraX or its licensors. The license permits use; it does not transfer ownership.

5) WHAT VISSORAX DOES

VissoraX provides Financial Infrastructure designed to help people and organizations bring relevant financial data together, understand it, and use or share resulting answers on permitted terms.

6) THIRD-PARTY SERVICES AND QUICKBOOKS ONLINE

A) Third-party services generally

If the Organization connects an accounting, banking, payment, payroll, or other third-party service, it authorizes VissoraX to access and process data from that service within the permission granted and the third party's terms.

Third-party services are not controlled by VissoraX. We are not responsible for their independent outages, changes, inaccuracies, eligibility decisions, fees, or discontinuation.

B) QuickBooks Online

If the Organization connects QuickBooks Online, the VissoraX integration is read-only and may use webhooks or similar mechanisms to keep permitted data synchronized.

C) Consent and purpose

We will describe the purposes for using connected data and obtain agreement before using it for those purposes, including through the connection authorization flow and an in-product confirmation where applicable.

D) No cross-customer sharing

We do not share one customer's QuickBooks-derived data with another customer. Aggregated and anonymized information may be used as described in Section 7, but never in a way that reveals or transfers another customer's underlying connected accounting data.

E) Revoking access

If the Organization revokes or disconnects a source, we will stop accessing and synchronizing new data from it promptly. Previously synchronized information may remain in the Organization's account for historical use unless deletion is requested under Section 16.

7) ORGANIZATION CONTENT, CONNECTED DATA, AND PROCESSING RIGHTS

"Organization Content" means information the Organization or its users submit, upload, or configure in the Services. "Connected Data" means information retrieved from a third-party service the Organization authorizes us to access.

The Organization retains its rights in Organization Content and Connected Data. It grants VissoraX a limited license to host, process, transmit, and display that information only to provide and operate the Services, improve reliability and security, prevent fraud or abuse, and comply with law.

The Organization represents that it has the authority and permissions required for the data sources, content, users, collaborators, and processing it authorizes.

We may create aggregated and anonymized information from usage and operational data to improve and secure the Services. We do not train third-party AI models on customer data.

8) COLLABORATORS AND PERMISSIONED SHARING

Where the Services support sharing an answer or information with an accountant, lender, auditor, investor, regulator, broker, or another permitted party, the Organization controls whether to authorize that sharing and the scope of the permission.

The Organization may invite collaborators and set their permissions. It is responsible for the authority, accuracy, and scope of each permission and for ensuring it has the right to share the information VissoraX is instructed to communicate. Information outside an approved scope is not included in that permissioned sharing.

9) AI-ASSISTED FEATURES ("JARVIS")

The Services may include AI-assisted features called "Jarvis" that explain, summarize, and assist with workflows using information available in the Organization's account.

• Jarvis outputs may be inaccurate or incomplete.
• Jarvis is not legal, tax, accounting, financial, or investment advice.
• The Organization and its Authorized Users must review and validate outputs before acting.
• The Organization remains responsible for decisions, filings, classifications, and compliance.

10) ACCEPTABLE USE AND SOFTWARE RESTRICTIONS

The Organization may not, and may not permit an administrator, Authorized User, collaborator, or another person to:

• reverse engineer, decompile, disassemble, or attempt to derive source code, systems, models, prompts, algorithms, or architecture;
• scrape, crawl, harvest, spider, or use automation to extract data, content, or functionality;
• copy, mirror, reproduce, modify, distribute, republish, resell, rent, lease, sublicense, or otherwise commercialize the Services or access to them;
• use the Services to build, improve, or support a competing product or service;
• conduct competitive benchmarking or performance testing for publication or competitive advantage without our written permission;
• train, fine-tune, or develop machine-learning or AI models using data, outputs, or content from the Services;
• bypass authentication, access controls, security features, rate limits, or usage restrictions;
• probe or exploit vulnerabilities, introduce malware, or attempt unauthorized access to an account, system, or network;
• upload unlawful, infringing, harassing, privacy-violating, or otherwise illegal material; or
• impersonate another person or entity, misrepresent authority, or access data without permission.

We may suspend or terminate access if we reasonably believe prohibited conduct has occurred or been attempted.

11) SECURITY, LOGGING, COOKIES, AND COMPLIANCE

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect data. We enforce HTTPS and modern TLS and use security attributes on session cookies.

We do not log user credentials or QuickBooks data. For reliability and troubleshooting, we may log operational error information such as timestamps, status codes, error messages, and correlation identifiers while avoiding sensitive QuickBooks payloads and credentials.

We may use cookies, pixels, SDKs, and similar technologies for authentication, security, preferences, analytics, and marketing measurement. Where required, we provide consent controls and honor applicable privacy rights and opt-out requirements.

The Organization, its Authorized Users, and VissoraX must comply with applicable law.

12) AVAILABILITY, UPDATES, AND SUPPORT

We target high availability and operational continuity, including a target of 99.95% availability. We do not guarantee uninterrupted operation.

We may update, modify, or improve the Services and software to maintain security, performance, compatibility, and product quality. If an outage or material issue occurs, we may communicate through email, in-product notices, or a status page when available.

Support: support@vissorax.com

13) BILLING, PLANS, POINTS, AND TAXES

Account creation may be free and may not require a payment method. Charges occur only when the Organization chooses paid plans or resources.

VissoraX Points ("Points") are an internal currency used to measure and charge for usage and paid resources.

• Points may be purchased or included with a plan.
• Points are non-transferable and have no cash value outside the Services.
• Points do not expire on the platform unless stated otherwise at purchase.
• If the Organization cancels a plan, remaining Points stay on its account for later use.
• Pricing is based on Points and usage, not feature restrictions.

The Organization agrees to pay fees and taxes associated with purchases and usage its administrators authorize. If it believes a charge was made in error or without authorization, it must contact support@vissorax.com within 30 days.

14) REFUNDS

Refunds and credits are governed by the Refund Policy. In general, used usage or Points are not refundable. Unused Points and subscription charges may be considered case by case, including within seven days for subscriptions.

15) OPEN-SOURCE COMPONENTS AND FEEDBACK

The software may contain open-source software and third-party components governed by their own licenses. Where applicable, those licenses control use of those components.

If the Organization or an Authorized User provides feedback, suggestions, ideas, or improvements, the Organization grants VissoraX a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, distribute, and otherwise use that feedback without compensation.

16) SUSPENSION, TERMINATION, AND DATA DELETION

The Organization may stop using the Services at any time, subject to applicable billing obligations. We may suspend or terminate its license or access for a violation, security risk, nonpayment, legal requirement, or conduct that threatens the Services, users, or third parties.

If the Organization requests deletion, we will delete customer content and connected data except for minimal records we may retain for legal compliance, security, fraud prevention, and billing disputes.

When the license terminates, the Organization and its Authorized Users must stop using the software.

17) INTUIT AND QUICKBOOKS NOTICE

VissoraX is a third-party application and is not endorsed, sponsored, or affiliated with Intuit Inc. "Intuit," "QuickBooks," "QuickBooks Online," and related marks are trademarks of Intuit Inc. Other trademarks belong to their respective owners.

18) DISCLAIMER OF WARRANTIES

THE SERVICES AND SOFTWARE ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, VISSORAX DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICES, SOFTWARE, OR OUTPUTS, INCLUDING AI OUTPUTS, WILL BE UNINTERRUPTED, ERROR-FREE, OR ACCURATE.

19) LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• VISSORAX WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES OR FOR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL.
• VISSORAX'S TOTAL LIABILITY FOR A CLAIM RELATING TO THE SERVICES OR SOFTWARE WILL NOT EXCEED THE AMOUNT THE ORGANIZATION PAID TO VISSORAX IN THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR $100 IF IT PAID NOTHING, WHICHEVER IS GREATER.

Nothing in these Organization Terms limits a right or liability that applicable law does not permit the parties to limit.

20) INDEMNIFICATION

The Organization agrees to indemnify and hold harmless VissoraX from claims arising from its or its users' misuse of the Services or software, violation of these Organization Terms or the EULA, or violation of law or third-party rights.

21) EXPORT CONTROLS AND SANCTIONS

The Organization and its Authorized Users may not use or export the software in violation of applicable export-control laws, sanctions programs, or regulations. The Organization represents that applicable law does not prohibit it or its Authorized Users from using the software.

22) ARBITRATION AND CLASS-ACTION WAIVER

PLEASE READ CAREFULLY - THIS AFFECTS THE ORGANIZATION'S RIGHTS.

Except for disputes eligible for small-claims court or injunctive relief involving misuse of intellectual property, the Organization and VissoraX agree to resolve disputes arising from these Organization Terms or the Services through binding arbitration rather than in court.

Disputes must be brought only in an individual capacity and not as a plaintiff or class member in a class, collective, or representative proceeding.

Arbitration will be administered by a reputable provider, such as AAA, under its applicable rules. The arbitration location will be Florida unless the parties agree otherwise. The arbitrator may award the same damages and relief as a court.

The Organization may opt out by emailing legal@vissorax.com within 30 days after first accepting these Organization Terms. State the Organization's name, account email, and that it opts out of arbitration.

23) GOVERNING LAW AND ELECTRONIC NOTICES

Except as required by arbitration rules, Florida law governs these Organization Terms without regard to conflict-of-law rules.

We may provide notices electronically by email, in-product notification, or a notice posted in the Services. The Organization is responsible for keeping its contact information current.

24) FORCE MAJEURE, ASSIGNMENT, AND SEVERABILITY

VissoraX is not liable for delay or failure caused by events beyond its reasonable control, including natural disasters, war, terrorism, labor disputes, government action, power failures, or provider failures.

The Organization may not assign these Organization Terms or its account rights without our written consent. We may assign them in connection with a merger, acquisition, corporate reorganization, or sale of assets.

If a provision is unenforceable, the remaining provisions remain in effect.

25) ENTIRE AGREEMENT AND CHANGES

These Organization Terms, together with the Privacy Policy, Refund Policy, and EULA, constitute the agreement between the Organization and VissoraX for organizational use of the Services and supersede prior understandings on that subject.

We may update these Organization Terms. If a change is material, we will notify the Organization by email, in-product notification, or a prominent website notice. Continued use after notice means the Organization accepts the updated terms.

26) CONTACT

Support: support@vissorax.com

Legal: legal@vissorax.com

Address: 7901 4th St N #25669, St. Petersburg, Florida 33702, United States